Archive of CFMA.org Forums > Software/Hardware > Looking for Service Software

Wed, 07/20/2011 - 3:52pm  
Bonnie Berkoben

Our maintenance division is driven by work orders.  I would like to find software that can create the work orders, track costs and create an invoice for each work order.

Any suggestions are appreciated.  Thanks!

Sat, 07/23/2011 - 3:03pm #1
Tia Amburn

Bonnie,

We used Timberline in my previous company and switched over to ComputerEase.  It has more functionality, is less cumbersome and more user-friendly than Timberline.  ComputerEase also has integrated Service and Inventory modules and it's super easy to do work orders and generate invoices.  The Company I work for now also uses ComputerEase.  It's also more cost-effective than Timberline and the reporting is more flexible.  It's super easy to create custom reports - no programming needed.  Please let me know if you would like more information or more discussion on this.

Tia

Fri, 07/22/2011 - 5:42pm #2
Fred Taleghani Sage Timberline Enterprise, the NEW SQL based software from Sage is truly in a class all by itself for Specialty contractors.  It fits all types of entity sizes and it even has wizrds built in for converting all existing files into the system.  PLEASE make sure you ask for a knowledgble consultant/Salesperons.  The Sage Timberlien staff such Todd Juhnke "<Todd.Juhnke@sage.com> at the Beaverton Oregon is a great place to start your search.  He knows everyone and is qutie knowledgeable.  He DOES not sell direct but will match you up with the proper person(s).  Good luck.
Fri, 07/22/2011 - 4:42pm #3
Michael Fitzpatrick

Bonnie:

It depends on your size and other factors, but we use Microsoft Dynamics SL (formerly Solomon) for our Service and Construction needs.

Fri, 07/22/2011 - 3:52pm #4
Todd McDaniel

Bonnie, 

We are a Sage/Timberline user and use the Service Managment module that intergrates into to Timbeline.  It works well, but we do not use the inventory part of the program.

Fri, 07/22/2011 - 3:28pm #5
Fred Cook

Bonnie - We use Coins.  It has integrated modules for Service and Construction with document imaging, mobile tech, workflow, hr, crm, etc.  You can see their ad on the back cover of each issue of Building Profits.  They know the service business (as well as construction) and the software and their services reflect that.  Good luck with the search.  Fred Cook

http://www.coins-global.com/usa/h/Home//74/

Thu, 07/21/2011 - 3:22pm #6
Olivia Roemer

Bonnie, you have quite a few options. Depending on the accounting software package your company uses, there are many third party solutions available. For one of our Sage Timberline Enterprise customer's we introduced them to FieldConnect. This software is made for the service industry and is web based and seemlessly intergrates with Sage construction software products. If you would be interested in seeing a demo, I would be happy to set up a webex for you. This is just an example of one of many products available to you. Please let me know if I can help you.

Best,

Olivia Roemer, CCIFP

Wed, 07/20/2011 - 6:00pm #7
Kevin Smith It depends on the size of your company.  You want a work order system integrated with your accounting software.  I represent Sage Master Builder and Timberline and both have an integrated accounting, project manager and work orders.  QuickBooks works for small companies but you can't get work order profitability which you should want for true margin analysis.  Let me know if i can help.